Every small business owner is looking for ways to improve operational efficiency at the workplace for better performance. Through automation, your small business can achieve that by streamlining operations. Automation in the industry frees employees from tedious, repetitive tasks to engage in more productive roles.

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illustration by Hurca!

That said, automation comes at a budget, and you may want to reach out to lenders for micro-financing to boost your finances.

What Is Automation, And How Can It Help Your Small Business Grow?

Automation entails simplifying the operations of a business by automatically fixing tasks that employees accomplish manually. This could be by using machines or software that takes over the repetitive processes in a company.

Here’s how automation can help your business:

1. Lowers Business Operating Costs

Although setting up automation systems for your business comes with upfront costs, you can manage the transition without breaking a sweat with microloans. Once done, you’re bound to lower labor costs and reduce the costs associated with the operational errors of a manual system.

2. Saves Time

When you automate repetitive tasks that require lots of human labor, you save time.

3. Increases Productivity

Automations results in higher productivity. When you produce more, you get to enjoy the economies of scale and can expand your business. This leads to the creation of more opportunities.

Increased productivity is a perfect justification for getting some microloans to implement automation in your business.

4. Superior Customer Experience

Automated systems offer a superior customer experience. Think of online chatbots that allow intelligent conversations with clients as they make inquiries. Automated CRM systems and automated marketing solutions offer sophisticated touch-points to impress customers and gather helpful feedback.

5. Creates A Safe Work Environment

Human error and fatigue can lead to workplace accidents that danger your employees. Automation eliminates most of these manually-driven tasks.

6. Streamlines Marketing

With automated marketing solutions, you can compete with more established brands. Moreover, automation allows you to enjoy improved productivity, wider client reach, and 24/7 availability to match the competition and expand your hustle.

The Future Of Automation And Its Impact On Small Businesses

Employees become jittery whenever automation occurs because it usually results in job cuts. On the flip side, an automated environment demands employees to possess resilient skills in an increasingly device-driven work environment.

Moreover, there are jobs such as relationship building, innovation, and planning that continue to require human input.

In the future, small businesses are likely to adopt automation at an ever-rising pace, particularly in the following scenarios:

  • Robotics
  • Automated marketing
  • The use of CRM (Customer Relations Management systems)
  • Automated supplies management
  • Automating back-office functions such as bookkeeping and payroll management.
  • Cloud-based data storage
  • Increased use of collaborative software
  • Remote work

How To Get Started With Automation For Your Small Business

1. Identify Areas That Need Automation The Most

Pinpoint areas are likely to have the most significant impact on the business if automated.

Here are signs that a function of your business is ripe for automation:

  • A frustrating organizational process that’s a significant pain point for employees
  • Repetitive tasks
  • Slow production speeds
  • When products are inconsistent

2. Work On A Phased Implementation Approach

A phased approach allows for the organization and employees to adapt to change. Prioritize areas that need automation the most.

A phased approach gives you the time to monitor changes and apportion attributability to a newly introduced system. Introducing too many new things at once makes it difficult to know which one is responsible for organizational changes.

3. Outsource Tasks To Experts

Business needs to continue even as you implement a new system. Working with experts helps you get the most optimum solution for your business.

Remote work platforms help you access expert assistance at a fraction of the cost of hiring the expert full-time.

4. Handle Human Capital Issues Legally And Humanely

Unfortunately, automation may result in a reduction in the workforce. Be sure to keep to legal procedures where you operate.

Be humane in your approach. You do not want to ruin your firm's reputation by rushing through the process without giving it careful thought.

Think of ways to retrain and absorb workers who would have been redundant.

Tips For Automating Specific Tasks In Your Small Business

  • Train employees adequately before deploying new systems
  • Update your organization’s digital infrastructure to optimize new automation solutions


Automation eliminates manufactured errors, heightens productivity, and grows customer reach. If you need help, reach out to lenders for a microfinancing deal that suits your small business today.


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